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Legal Terms That Actually Make Sense

worldmatch operates where state law permits, and our legal framework reflects that reality — no federal-licence claims, no blanket nationwide promises.

State-by-state eligibilityPayPal, Venmo, Play+ coveredAccount data rightsClear contact pathsPlain-language policies
worldmatch Legal Terms That Actually Make Sense
DATA AND ACCOUNT SECURITY

How worldmatch Handles Your Account and Data

Security and transparency aren't afterthoughts here. Your account data is encrypted in transit and at rest. We use identity verification during account setup to confirm age and state eligibility, and we periodically re-verify if account activity or payment method changes flag a review. Cookie preferences are set by you, revisable at any time from the preference center in account settings. We do not share payment data from PayPal, Venmo, or Play+ transactions with advertisers.

Data Retention

We keep transaction and account records for the period required by applicable state law. After that window closes, personal data is deleted or anonymized — we don't hold it indefinitely.

Cookie Control

You set your own cookie preferences on first visit and can update them anytime from the preference center. Essential cookies stay on; analytics and marketing cookies require your opt-in.

Account Security Steps

Two-step verification is available for every account. We recommend enabling it — it adds a one-time code to your login flow and protects your PayPal or Venmo-linked wallet from unauthorized access.

Change Requests

To update your personal details, close your account, or request a copy of your data, submit a written request through email support or live chat with your registered email address included.

POLICY CONTACT PATHS

Reach Us on Legal or Policy Questions

Got a question about your data, a specific clause in our terms, or how state eligibility applies to your account? Our support team handles policy inquiries directly — no runaround to a generic chatbot. Reach out through the channel that works for you, and include your registered email so we can pull up the right account context fast.

Live Chat Open the chat widget in your account dashboard and select the Policy or Legal topic. A real agent picks up policy questions and can escalate to our compliance desk if needed.
Email Support Send policy and data-rights requests to our support email address listed in the account settings page. We respond to written policy questions in writing so you have a record.
Account Dashboard Your full terms document, privacy notice, and cookie preference center are all accessible directly from the account dashboard — no need to search the site.

Legal and Policy Questions We Hear Most

These are the questions that come up most often around our terms, your data, and how state law affects your account. If something isn't covered here, live chat and email support are both open for policy-specific follow-up.

Availability depends on your state's online gaming laws. Check the eligibility section in account settings or contact support with your state to confirm before depositing.

We collect identity verification details, payment transaction records from PayPal, Venmo, or Play+, and session activity logs. Full details are in the privacy notice inside your account dashboard.

Yes. Submit a written data request through email support or live chat, include your registered email, and we'll compile and send your data within the timeframe required by applicable law.

Disputes follow the process outlined in your account terms. Start with live chat, then escalate to written email if needed. Payment disputes involving PayPal or Venmo may also involve those providers' own resolution steps.

Yes. Any material change to our terms triggers an advance email to your registered address before the change takes effect. Continued account use after that date means you've accepted the updated terms.

Submit a closure request through email support or live chat. We process account closures and schedule data deletion or anonymization in line with the retention period your state requires.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.